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The Ripple Effect of a Downward Spiral In the fiercely competitive environment for full-pay students, it might seem that I would welcome

Imagine you’re shopping for a luxury car. You wouldn’t just take the dealer’s word for it—you’d want to test drive it, see

Imagine you’re at a potluck. You’ve brought the main dish, but everyone else is expecting a five-course meal. Creating a marketing plan

Picture this: You’re at one of my Five Pillars workshops. Among the attendees is a director of admission who’s just wrapped up

During my tenure as Dean of Enrollment, I underutilized data about graduates’ achievements. Yes, it was not easily available to me, but

In 1997, as a new director, I faced a dilemma. I needed a marketing plan, but veteran directors were unable to provide

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