Discount Rate

Sibling Discounts: A Dilemma for Small Schools

Introduction The following letter from the director of admission presents the experiences of a small day school grappling with the effects of implementing sibling discounts. This case study provides valuable insights into the financial challenges around discounting. In this letter to me, it is about sibling discounts. The Letter: We’re a small day school, under 300 students, and no endowed financial aid. About four years ago, our board decided to implement a sibling discount, without much thought or administrative input. This was intended as a way to say “thanks” to current families and to try to reduce attrition. However, over the next few years, the board discovered that the sibling discount had little impact on attrition, and the average annual gift didn’t increase. Since tuition doesn’t cover the full educational cost per student, siblings were essentially receiving an even better “silent” scholarship than other students. Some parents, even those eligible for the discounts, criticized the board for this costly decision and chose not to take the discount. Additionally, because our financial aid is not endowed, the sibling discounts were essentially coming out of teachers’ pockets. The board eventually phased out the sibling discount, but we’ll continue to feel the effects until the last sibling benefiting from it leaves. In short, this was not a wise decision for a school like ours. We found it much better to price tuition fairly based on the best available information, spend wisely to demonstrate financial responsibility, increase teacher pay for jobs well done, offer a quality educational product, and educate families about the process. Most families respect this approach and don’t focus on the absence of discounts. That’s our story—hopefully, it provides you with some food for thought. The Dilemma of Sibling Discounts Sibling discounts, while appearing to be a gesture of goodwill towards families, often come with unintended consequences that can affect a school’s financial health and the quality of its educational offerings. In the case outlined in the letter, the school faced significant challenges after implementing sibling discounts. Financial Strain on Schools One of the most significant dilemmas for small schools when offering sibling discounts is the financial strain it imposes. As the letter notes, tuition rarely covers the full cost of education per student. By offering a sibling discount, schools essentially reduce their revenue further, leaving them with fewer resources to cover operational costs. In the case of the school in the letter, these discounts were likened to “silent scholarships,” with siblings receiving more financial aid than the typical student. This financial gap was felt acutely because the school’s financial aid was not endowed, meaning the funds had to come from existing operational budgets, potentially even impacting teachers’ salaries. Impact on Attrition and Enrollment The initial intent behind implementing a sibling discount was to reduce attrition, keeping more families with multiple children enrolled in the school. However, the school discovered that the discount had little to no impact on reducing attrition. This raises a key question: Does offering sibling discounts really influence family decisions to stay at a school? For many families, the quality of education, community environment, and overall experience are far more critical factors than the financial relief of a discount. Thus, while well-intended, sibling discounts may not serve as the retention tool they are often believed to be. Perceived Value and Equity Interestingly, even some families eligible for the sibling discount chose not to accept it. This suggests a potential issue with the perceived value and equity of such a program. While the discount was meant to ease the financial burden, some families may have seen it as an unfair advantage or questioned its necessity. Then there is the question of giving away resources that could be used to better serve the program. Others may have felt that accepting the discount would undermine their commitment to supporting the school fully. Sustainability and Fairness For schools without substantial financial aid endowments, sibling discounts may simply not be sustainable in the long run. As the school in the letter discovered, the lack of a financial cushion meant that the discounts were a burden rather than a benefit. Moreover, fairness becomes an issue—if all families are already receiving some form of financial aid through below-cost tuition, adding a sibling discount compounds the financial gap. Schools must consider whether offering additional discounts is truly feasible and whether it aligns with their long-term financial sustainability. A Better Alternative The solution the school eventually arrived at was to phase out sibling discounts and focus instead on pricing tuition fairly, increasing teacher pay, and offering a high-quality educational product. By educating families about the true cost of education and demonstrating financial responsibility, the school found that most families were willing to accept the absence of sibling discounts. This approach not only stabilized the school’s financial situation but also allowed them to prioritize what mattered most: delivering an excellent education and fairly compensating their staff. Conclusion The experience of this small day school illustrates the complexities and potential pitfalls of offering sibling discounts. While such discounts can seem like a kind gesture to families, they often strain a school’s finances, offer little impact on attrition, and may not align with long-term sustainability goals. Schools must carefully weigh the costs and benefits of sibling discounts and consider whether other strategies—such as fair tuition pricing, offering a program that is valuable, targeted financial aid, and transparent communication with families—might better serve their community and mission.

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Considerations for Building Your Financial Aid Policy

Financial aid policies play a crucial role in shaping the student body and ensuring access to education in private K-12 schools. A well-crafted financial aid policy can help schools achieve their mission, maintain financial stability, and create a diverse and vibrant learning community. This guide outlines key considerations and steps for developing a comprehensive financial aid policy that aligns with your school’s goals and values. 1. Purpose of Financial Aid Policy Determine the primary objectives of your financial aid program. Consider these three key aims: Reduce Financial Barriers: Enable students who could not otherwise afford to attend the school by providing financial support. Generate Net Tuition Revenue: Use financial aid strategically to fill seats that would otherwise go unoccupied, thus increasing overall revenue. Enhance Student Body Composition: Leverage financial aid to create a more diverse and well-rounded student body. 2. Establish a Financial Assistance Committee (FAC) Create a dedicated team to oversee the financial aid process: Committee Members: Include key stakeholders such as the Head of School, Director of Admission, business manager, and Division Heads. Responsibilities: The FAC should administer the financial aid policy, attend scheduled meetings, and make final decisions on financial aid awards. Confidentiality: Emphasize the importance of maintaining strict confidentiality regarding student and family financial details. 3. Financial Policy Define the financial parameters of your aid program: Budget Cap: Establish a defined budget and determine who makes that decision based on what information. Budget Parameters: Consider allocating emergency funds for current parents whose financial circumstances might change, and non-tuition funds to cover other expenses like books, computers, and tutoring. Award Limits: Decide if there will be limits on financial aid amounts and whether tuition remission is included. 4. Criteria for Granting Financial Aid Establish clear guidelines for aid distribution: Priority Order: Educational Standards: Define the evaluative standards that need to be met. Distinct from Merit Scholarships: Clarify the difference between merit-based and need-based financial aid. Annual Renewal: Outline guidelines for renewing financial aid awards. Enrollment Needs: Determine who will assess current enrollment needs. 5. Application Process Detail the required documentation and considerations: Required Documentation: Common Circumstances to Consider: 6. Acceptance and Notification Outline the timeline and process for decisions: Deadlines for materials: Decide if the deadline will align with or differ from the admission deadline. Decision Notification: Set dates for when notifications will be sent. Accuracy of Information: State that the school reserves the right to rescind awards if based on misleading information. 7. Appeal Process Establish a clear procedure for appeals: Define the appeal process, including who receives appeals and what parents need to submit for consideration. Conclusion Developing a comprehensive financial aid policy is a critical step in ensuring the long-term success and sustainability of your private K-12 school. Regularly review and update your policy to ensure it remains effective and aligned with your school’s evolving objectives. By implementing a thoughtful and well-structured financial aid program, you can create opportunities for deserving students, enhance the diversity of your student body, and strengthen your school’s financial foundation for years to come.

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Do Your Trustees Understand the Discount Rate?

As enrollment management and marketing professionals, we often face an uphill battle with discount rates, a concept that can make or break our schools. Surprisingly, many trustees—those at the helm of our institutions—may not fully grasp this crucial element. Let’s break it down, so you can arm your trustees with the knowledge they need. The Discount Rate Dilemma Picture this: a trustee, seasoned with a decade of board experience, admits she doesn’t understand the discount rate. You’re floored. This isn’t a one-off scenario; it’s a widespread issue. It has happened to me. Discount rates are the percentage of gross tuition revenue allocated to financial aid. According to the National Business Officers Association (NBOA), pre-COVID, this rate was around 18% for independent schools. Post-COVID data is scarce for the discount rate, but the probability for a greater number is expected. Calculating the Discount Rate Let’s demystify the math. Say your school charges $20,000 in tuition and has 300 full-pay students, generating $6,000,000 in gross revenue. If you award $1,200,000 in financial aid to some number of those students, instead of charging them the full price, your discount rate is 20%. Simple division—$1,200,000 divided by $6,000,000—gives you the percentage. In this scenario, you net $4.8 million in tuition revenue, assuming no further discounts. The Funding Puzzle Financial aid funding can come from various sources: annual giving, endowment funds, auxiliary programs, federal grants, and vouchers. Ideally, a robust endowment is the best long-term solution, but many schools rely heavily on annual giving.  Sometimes it is simply reducing the price for a family and there is no source subsidizing it. Financial Aid: More Than Just Assistance Financial aid isn’t just a lifeline for families; it’s a strategic marketing tool. It supports three main goals: Access: Ensuring diverse student enrollment. Composition: Enhancing the educational environment. Revenue Generation: Bridging gaps in tuition revenue. The Perils of “Invisible Paper” Here’s a term to get familiar with: “Invisible Paper.” This refers to unfunded discounts, a short-term fix with long-term consequences. Imagine you have 18 first-grade seats but only 15 full-pay students. You offer discounts to fill the remaining seats, calling the reduced tuition “financial aid.” Without a funding source, you risk financial instability over time. It’s a band-aid solution that can’t sustain you long-term. Spotting the Problem A shrinking pool of full-pay families often signals trouble. Yet, schools and many associations rarely track this critical number. Early detection through consistent tracking and strategic planning is key to avoiding crises. Why do trustees fail to address the discount rate problem? It’s a mix of hopefulness or a lack of understanding. Sometimes the school administration doesn’t want to alarm them, so it isn’t highlighted.  In this situation, it makes it difficult to spot.  I also have heard, “It’s this economy.” This indicates that it’s an environmental problem and it can’t be helped. The Snowball Effect Ignoring discount rate issues can lead to a snowball effect. Here’s the typical progression: Decrease in full-pay students. Lowered student body quality. Increased use of “Invisible Paper.” Facilities deteriorate due to lack of funds. Leadership struggles to find solutions. Hiring of less qualified faculty. Decline in educational quality. Proactive Solutions What’s the solution? Proactive, strategic leadership. Here’s a checklist for trustees: Understand the discount rate. Ensure competent leadership. Track full-pay numbers. Develop a full-pay marketing plan. Use “Invisible Paper” sparingly and strategically. Create a top donors marketing plan. Maintain program quality. Align costs with tuition revenues. Final Thoughts With a clear understanding of discount rates, and a strategic approach, schools can navigate financial challenges and thrive when enrollment numbers fluctuate. It’s about pulling the right levers at the right time to ensure sustainability and growth.

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